The point of workforce optimization is to get the most from your employees in the most efficient way, without having to over-staff.
Reaching that goal and maintaining such a state seems like it’s placing a huge burden on HR and operations managers. Really, that’s a lot of balls to juggle and cats to wrangle for managers to ensure just exactly the right people – no more and no less than needed – are exactly where they need to be at all times. Frankly, this is why workforce optimization never became a game-changer for businesses until the digital tools became available to help them out. Now, the right mix of tools and services are there to optimize HR managers’ time and effort through every phase of their work.
Managing the hiring process
You can find the efficiencies even before employees become employees. Applicant tracking systems can save HR managers time in every stage from recruiting the right applicants to onboarding the new hires.
Instead of having to read through resumes manually, HR managers save time by searching on keywords for specific skills, certifications or experience. Once resumes are selected for a specific role, the applicant tracking system can automate certain workflows, leaving HR managers and personnel to focus on those tasks that most require the human touch.
Online new employee onboarding tools let new hires do all that first day paperwork without requiring anyone from HR helping them through it. Business logic built into the tool also helps ensure that the employee is entering valid and accurate data, which saves money and time when HR would otherwise have had to try to resolve any backend errors. HR teams can also take advantage of online tools to step new hires through company policies and trainings, which can include recall testing and collect attestations that they understand the policy or have passed the training.
Saving managers’ time through employee schedules
Managers who spend too much effort scheduling employees don’t have the time to manage them. Yet constantly shuffling employee schedules while trying not to overstaff a shift takes a huge chunk of managerial time. Constantly changing schedules also takes a toll on employee morale if they feel like they’re being disrespected by short notice schedule changes.
A scheduling tool takes into account past business patterns to forecast upcoming staffing needs, and creates schedules based on those forecasts, and employee availability and skill. Managers can manually adjust schedules, but automating their creation with a scheduling tool leaves managers more time to interact and coach employees, rather than shuffle their names around an Excel sheet.
Implementing a time and attendance tool, where employees punch in and out for shifts and breaks saves everybody time. Just the act of eliminating pen & paper time tracking saves the employees, manager and payroll employees time and errors. Automated collection of attendance data help HR and operations manager run reporting and set up real-time notifications of potential schedule adherence issues before they become real problems.
Perhaps the biggest time saving potential is realized because automating workforce optimization helps companies build strong employee relationships and retain the most valuable employees. Improved recruitment, automated scheduling and more training opportunities all have the cumulative effect of creating happier and more productive employees. Retaining these employees helps HR get off the re-staffing treadmill so they can use their time to focus on growth.
As with any process change, HR should be able to analyze the efficiency and effectiveness of their hiring efforts. Triton Verify can help you move from recruitment to acquiring the talent your company needs to grow. Contact us to learn more about our services now.